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Posts by TechSavvy ZoeSquad

About TechSavvy ZoeSquad
TechSee Partners with TELUS International to Enhance Tech Stack

TechSee Partners with TELUS International to Enhance Tech Stack

Posted by By TechSavvy ZoeSquad November 14, 2022Posted inTech Support Tips
TechSee teams with TELUS International to bring live computer vision to market in engagement centers. New York, NY, November 10, 2022 — TechSee today announced a technology partnership with TELUS…
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Oracle + TechSee Integrate to Support the Next Generation Of Field Service Operations

Oracle + TechSee Integrate to Support the Next Generation Of Field Service Operations

Posted by By TechSavvy ZoeSquad October 17, 2022Posted inTech Support Tips
Field Service leaders are at a crossroads. There is a greater need to meet customer demand while keeping up with innovation. Not only are your competitors looking for new ways…
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Key Remote Support Capability Features To Check Off Your List When Selecting A Visual Engagement Provider

Key Remote Support Capability Features To Check Off Your List When Selecting A Visual Engagement Provider

Posted by By TechSavvy ZoeSquad August 31, 2022Posted inTech Support Tips
Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced technology laggards to Zoom, bringing…
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New Report: How Customer Loyalty has Changed Post-Pandemic, and What You Should Do About It

New Report: How Customer Loyalty has Changed Post-Pandemic, and What You Should Do About It

Posted by By TechSavvy ZoeSquad August 17, 2022Posted inTech Support Tips
Growth and customer loyalty have historically been product-led. The company with the newest gadgets, with the best features, or the best price were often the market share winners of their…
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New Data Shows Post Pandemic Impact of Customer Loyalty Resulting in Increased Likelihood to Churn from Poor Service

New Data Shows Post Pandemic Impact of Customer Loyalty Resulting in Increased Likelihood to Churn from Poor Service

Posted by By TechSavvy ZoeSquad August 16, 2022Posted inTech Support Tips
TechSee’s new research explores the impact of the pandemic on customer loyalty across the customer service industry. New York, August 16th 2022 –  TechSee, the market leader in Computer Vision…
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Taking Computer Vision Out of The Lab: Interview with TechSee’s Product & R&D Leads

Taking Computer Vision Out of The Lab: Interview with TechSee’s Product & R&D Leads

Posted by By TechSavvy ZoeSquad August 11, 2022Posted inTech Support Tips
Over the last few years, service leaders have embraced computer vision AI and conversational AI to scale, automate and improve service operations. Last week, we launched the Visual Intelligence Studio,…
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3 Reasons Customers Say They Don’t Trust Chatbots, and What You Can Do About It

3 Reasons Customers Say They Don’t Trust Chatbots, and What You Can Do About It

Posted by By TechSavvy ZoeSquad July 28, 2022Posted inTech Support Tips
The evolution of chatbots in customer service has generated much fanfare over the years. Chatbots promise a better customer experience by reducing wait times, delivering the digital experiences customers want,…
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TechSee Launches “Visual Intelligence Platform”

TechSee Launches “Visual Intelligence Platform”

Posted by By TechSavvy ZoeSquad July 20, 2022Posted inTech Support Tips
TechSee Launches “Visual Intelligence Platform”, providing an off-the-shelf solution for companies to build and automate their own customized computer vision AI models.  The new platform allows every business to quickly…
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The Next Generation of Service Automation: The Power of Computer Vision

The Next Generation of Service Automation: The Power of Computer Vision

Posted by By TechSavvy ZoeSquad July 20, 2022Posted inTech Support Tips
One year ago, we introduced the world’s first computer-vision powered self-service solution. Today, we are proud to share the next great leap forward, the Visual Intelligence Platform. With Visual Intelligence…
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Leveling Up Live Visual Support on Desktop Requires Depth

Leveling Up Live Visual Support on Desktop Requires Depth

Posted by By TechSavvy ZoeSquad July 14, 2022Posted inTech Support Tips
Our customers and employees live omnichannel lives. Our service needs to offer the best possible experience across every channel and interaction. A few weeks ago, we explored the growing demand…
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