Customer Self-Service: Pros, Cons, Examples
Let’s start with the bottom line – keeping customers satisfied is the key to a successful and profitable business. Customer experience and engagement are not buzzwords – they are solid…
Manchester
Manchester IT Support Services & Cloud Hosting If your business is located in Manchester, NH and you need a fast, reliable managed IT support company to help with quality IT…
Five Strategies To Boost Customer Experience in Telecom
Customer service has always been important for building and maintaining a competitive edge in the telecom industry. That hasn’t changed – but with new norms come new customer demands and…
Braintree
Braintree IT Support Services and Cloud Hosting If your business is located in Braintree, MA and you need a fast, reliable outsourced IT support company to help with quality IT…
We Ate the Dog Food!
Well, not literally. It’s an expression used when employees, especially leadership, actually use their own products or services the same way a customer would. Here at TechSee we regularly eat…
New Haven
Managed IT Support New Haven, CT If your business is located in New Haven, CT and you need a fast, reliable managed IT support company to help with quality IT…
3 Observations From Field Service Medical 2022
If you or a family member relies on an at-home medical device, whether an insulin pump, hearing device, or a CPAP machine, or any of the dozens of others, we…
CMMC Compliance 2021
Who needs to comply? By 2026, all contractors of the Department of Defense must comply with CMMC (Cybersecurity Maturity Model Certification) except commercial off-the-shelf software providers. This is mandatory for…
3 Ways to Improve your Customer Experience with Warm Transfers
“Good morning, you’ve reached Alice at Quality Insurance; how can I help you today?” You explain that you are following up on your insurance claim for damage to your vehicle…
Cool tools and hot hacks for photos every agent will love!
High-quality photos for your listings, promotional activities, website, and social media are crucial. They help appeal to your audience, sell properties faster, and gain more listings in the future. However,…